Electrolux Washer - 23 Error Code

The washer detected a heating relay malfunction.

Meaning

The washer detected a heating relay malfunction.

Error 23 indicates that the control boardโ€™s heating relay is stuck open, stuck closed, or not switching correctly. Commercial Electrolux washers rely on precise relay control to energize the heating element safely. A stuck relay can cause overheating or prevent heating entirely.

Symptoms

  • Washer does not heat
  • Heater stays on unexpectedly
  • Error 23 appears during heating

Causes

  • Stuck heating relay
  • Burned relay contacts
  • Control board failure
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Step-by-Step Fixes

  • Inspect the control board for burn marks.
  • Test relay switching function.
  • Replace the control board if the relay is defective.
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Safety Notes

  • Do not operate the washer if the heater remains energized unexpectedly.
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Applicable Models

Show Models
  • W465H
  • W465H2
  • WH6-14
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Related Pages

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Other Electrolux Washer Error Codes

Show All Error Codes

Model-Specific Notes

On W465H models, Error 23 often appears after power surges affecting relay contacts.

Disclaimer

The information provided on this page is for educational and informational purposes only. Repairs involve electrical, mechanical, and water-related risks. Always follow manufacturer instructions and consider contacting a qualified technician for diagnosis or repair.

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