What are the symptoms of error code HC?

Washer fills with very hot water during cold or warm cycles, Clothes feel unusually hot after washing, Washer stops mid‑cycle with HC displayed, Steam or heat felt around the detergent drawer, Temperature settings do not match actual water temperature

What causes error code HC?

Hot and cold hoses reversed, Water heater temperature set too high, Faulty inlet valve allowing hot water into cold cycles, Heating element malfunction, Residual hot water in plumbing lines

How do I fix error code HC?

Verify that the hot and cold hoses are connected correctly., Lower the household water heater temperature if excessively high., Flush both taps before starting a cycle., Restart the washer after correcting hose placement., If overheating persists, the heating system may require service.

Samsung Washer - HC Error Code

Washer detects excessively hot water.

Meaning

Washer detects excessively hot water.

Symptoms

Washer fills with very hot water during cold or warm cycles
Clothes feel unusually hot after washing
Washer stops mid‑cycle with HC displayed
Steam or heat felt around the detergent drawer
Temperature settings do not match actual water temperature

Causes

Hot and cold hoses reversed
Water heater temperature set too high
Faulty inlet valve allowing hot water into cold cycles
Heating element malfunction
Residual hot water in plumbing lines

🔧

Step-by-Step Fixes

Verify that the hot and cold hoses are connected correctly.
Lower the household water heater temperature if excessively high.
Flush both taps before starting a cycle.
Restart the washer after correcting hose placement.
If overheating persists, the heating system may require service.

⚠️

Safety Notes

Avoid touching hot water hoses immediately after operation.
Unplug the washer before inspecting hose connections.
Do not run delicate cycles with excessively hot water.

📋

Applicable Models

Show Models

6000 Series: WW25FG6B34BBAC
5000 Series: WW25FG5B34BEAC

📁

Other Samsung Washer Error Codes

Show All Error Codes

Model-Specific Notes

The WW5000F/B700 platform automatically drains for 3 minutes when 4C or related water-supply errors appear, and the power button is disabled during this period.

Disclaimer

The information provided on this page is for educational and informational purposes only. Repairs involve electrical, mechanical, and water-related risks. Always follow manufacturer instructions and consider contacting a qualified technician for diagnosis or repair.